We make every effort to ensure that your order reaches you as soon as possible after purchase. However, in some cases, the order processing time may be extended. The current processing time is 1 to 5 working days.
What affects the order processing time?
First and foremost, the selected payment method. Fast online transfers via the Autopay platform and cash on delivery shipping reduce the processing time on our end to a minimum. So if you want to receive your new ESOTIQ lingerie quickly, pay for your order by e-transfer.
First and foremost, the selected payment method. Fast online transfers via the Autopay platform and cash on delivery shipping reduce the processing time on our end to a minimum. So if you want to receive your new ESOTIQ lingerie quickly, pay for your order by e-transfer.
What does the information "Item with extended delivery time" in the email mean?
This information appears when one of the products or the quantity of a given product ordered needs to be brought in from the central warehouse. The processing of such an order will take 1 to 5 working days. Depending on the shipping method, 1-2 days should be added to the order processing time by the Online Shop for delivery.
This information appears when one of the products or the quantity of a given product ordered needs to be brought in from the central warehouse. The processing of such an order will take 1 to 5 working days. Depending on the shipping method, 1-2 days should be added to the order processing time by the Online Shop for delivery.
When does the DPD courier deliver parcels from ESOTIQ.COM?
Parcels are delivered by the DPD courier company. The approximate delivery time (1-2 days) is the time declared by the courier company, which may be extended during the pre-Christmas period.
Parcels are delivered by the DPD courier company. The approximate delivery time (1-2 days) is the time declared by the courier company, which may be extended during the pre-Christmas period.
When does InPost deliver parcels from ESOTIQ.COM?
Parcels are delivered by the courier company InPost. The approximate delivery time (1-2 days) is the time declared by the courier company, which may be extended during the pre-Christmas period.
Parcels are delivered by the courier company InPost. The approximate delivery time (1-2 days) is the time declared by the courier company, which may be extended during the pre-Christmas period.
When does InPost (parcel locker) deliver parcels from ESOTIQ.COM?
As with the courier company, your parcel should be ready for collection at the parcel locker on the next working day after it leaves our warehouse. You can track the exact status using the tracking number, which you will receive from us in the parcel dispatch confirmation message. In addition, InPost will notify you by email when the parcel arrives at the parcel locker.
As with the courier company, your parcel should be ready for collection at the parcel locker on the next working day after it leaves our warehouse. You can track the exact status using the tracking number, which you will receive from us in the parcel dispatch confirmation message. In addition, InPost will notify you by email when the parcel arrives at the parcel locker.
When does Orlen Paczka deliver parcels from ESOTIQ.COM?
Parcels delivered by Orlen Paczka will arrive at your chosen collection point no later than on the second working day following the day of dispatch by ESOTIQ.com.
Parcels delivered by Orlen Paczka will arrive at your chosen collection point no later than on the second working day following the day of dispatch by ESOTIQ.com.
When does GLS deliver parcels from ESOTIQ.COM?
Parcels are delivered by GLS courier. The approximate delivery time (1-2 days) is the time declared by the courier company, which may be extended during the pre-Christmas period.
PLEASE NOTE!
During exceptional periods, such as holidays, difficult road conditions or special ESOTIQ CLUB promotions, delivery times may be extended, in which case we will notify you by email.
During exceptional periods, such as holidays, difficult road conditions or special ESOTIQ CLUB promotions, delivery times may be extended, in which case we will notify you by email.
* working days – Monday to Friday, excluding public holidays